Product Quality Guarantee

At Golden Acre Supply, we stand behind the durability and reliability of every item we offer. Your satisfaction is our top priority, which is why every product comes backed by a manufacturer’s warranty. For specific warranty information, feel free to reach out to us at support@goldenacresupply.com—we’re happy to provide the details you need.

What if My Order Arrives Damaged?

We take great care to ensure your order arrives in perfect condition. However, if you notice any signs of damage—whether on the packaging or the product itself—please follow these steps:

• Inspect your package immediately upon delivery.

• If damage is visible, make a note of it on the delivery receipt before signing.

• If you’re unable to inspect the contents at the time, write “possible damage” when signing.

• Take clear photos of the damage and email them to support@goldenacresupply.com.

Once we receive your photos, we’ll begin processing a replacement or refund—typically within one business day. We're committed to making things right, quickly and hassle-free.